Jaeeul Bae
Ph.D. in Industrial Design
Design Strategist, UX/UI Designer, HCI/Design Researcher
Career
Coupang, Staff UX Designer, April 2023 - Now
H&M Group, Product Designer, Sep 2021 - Jan 2023
ASML, Senior UX Designer, Aug 2020 - Jul 2021
Eindhoven University of Technology, Assistant Lecturer, Feb 2020 - Jul 2020
Naver, UX Designer, Apr 2018 - Oct 2019
Samsung SDS, Senior UX Designer, Cell Leader, Apr 2015 - Feb 2018
Education
PhD in industrial design, Graduate School of Industrial Design, KAIST. 2010-2015
Bachelor of engineering in industrial design, School of Industrial Design, KAIST. 2006 - 2009
Professional Area
UX Strategy
Service Design, UX Design, Interaction(HCI) Design, Critical Design
User Research, Design Research
Skills and Knowledge
Design Process: User-centered Design, Service Design, Agile UX Design (Lean UX Design)
Designs & Prototypes: Sketch, AdobeXD, UXPin, Invision App, Framer.js
User Research and Analysis: Grounded Theory, Statistics (SPSS), Change-Detection Paradigm, Focus Group, Survey design, Cultural Probes, Technical Probes, etc.
Development: HTML, CSS, Python
Other Background Knowledge: Social media psychology, social science, and cognitive science.
Languages: English (OPIc Advanced Low Certificate), Korean
Tech and Business Field Experience
AI (Chatbot & Speaker), Enterprise UX, Healthcare, Finance, Information Technology, Human-Robot Interaction, Social Media
Projects
Coupang Pricing CX Design, 2024. Lead UX Designer
Coupang Taiwan Mobile UX Design, 2023. Lead UX Designer
H&M Product. Listing Page Product Design, 2022. Product Designer
H&M Onboarding Questionnaire for Personalized Experience, 2021. Product Designer
ASML Workplace Self-insight E-learning App Design, 2021. UX Designer
ASML Project Management Solution Design, 2021. UX Designer
Naver Cloud Mobile Application Design, 2018 - 2019. Designer
Naver AI Speaker Calendar Utility Design, 2018. Designer
Naver Calendar Mobile Application Design, 2018. Designer
InsatorIoT (Samsung SDS IoT Platform Solution) UX Design, Sep - Oct 2017. Cell Leader
ScyllaDB Manage Service System UX Design, Sep - Oct 2017. Lead Designer
Enterprise Messenger Service Design, Aug – Sep 2017. Lead Designer
Enterprise Audio Conference Application UX Design, May – Aug 2017. Lead Designer
AI Customer Service Center (Call) System Development, May – June 2017. Monitoring & Human Assistant System Module Lead Designer
Chatbot Dialog Tool(Chatbot Building System) Design, April – May 2017. Designer
Enterprise Groupware Administration System UX Design, Jan – Feb 2017. Lead Designer
Enterprise Video Conference Application UX Design, Dec 2016. Designer
Mobile Insurance Sales System UX Design, Mar – July 2016. Consulting & Planning System Module Lead Designer
Electronic Health Record (EHR) System UX Design, Dec 2015 – Feb 2016. Lead Designer
Wellness Service Design, Aug – Oct 2015. Lead Designer
Enterprise Education System Service Design, July – Aug 2015. Attendee - Samsung Software Academy Supervised by Engine Service Design, UK
Enterprise EFSS & SNS Service Design, May – July 2015. Designer
FIDO – Biometric Authentication Service (Business Strategy) Design, May 2015. Designer
Publications
Thesis (1)
Bae, J-E. Designing for Slow Communication: Pause moment design for slow communication in social media. Ph.D. Dissertation, Industrial Design, KAIST, 2015.
International Conference Paper (6)
Bae, J-E., Lim, Y., Bang, J. and Kim, M. (2015). Pause Moment Experience in SNS Communication. In Proceedings of the SIGCHI CHI (Conference on Human Factors in Computing Systems) 2015, ACM.
Bae, J-E., Lim, Y., Bang, J. and Kim, M. (2014). Ripening Room: Designing Social Media for Self-reflection in Self-expression. In Proceedings of the 2014 conference on Designing Interactive Systems (DIS), ACM.
Kim, Y., Bae, J-E., Rhim, J., Lee, H., Ku, H., Jung, S. and Kim, M. (2013) The Effect of Interaction Modality for Facial-Constrained Robots in Domestic Environment. In Proceedings of the 2013 conference on Computer Supported Cooperative Work Companion.
Bae, J-E. and Kim, M. (2011). Selective Visual Attention occurred in Change Detection Derived by Animacy of Robot's Appearance. Collaboration Technologies and Systems (CTS), 2011 International Conference on IEEE.
Bae, J-E., Suk, H. and Kim, M. (2011) The Emotional Quality of Musical Sound Interface to Understand Contexts. In Proceedings of the IASDR 2011, 4th world conference on design research.
Lee, Y., Bae, J-E., Kwak, S. S. and Kim, M. (2011) The Effect of Politeness Strategy on Human-Robot Collaborative Interaction on Malfunction of Robot Vacuum Cleaner. RSS Workshop on HRI.
Journal Article (1)
Bae, J-E., Park, Y-W., Suk, J., Kwan, E., and Nam, T-J. (2012) Taxonomy of Design Research focused on Enhancement of Connection between Design Practice and Research. Archives of Design Research 25 (2). Korean Society of Design Science.
Seminar and Lecture
Enterprise UX: Designing for Business, at HCI Korea, 2017
Service Design for Enterprise Business, at Hanyang University, 2017
Reference
Lee, Dongseok
Principle Designer, CX Solution Group, CX Team, Samsung SDS | +82-10-9213-1068
Principle Designer, CX Solution Group, CX Team, Samsung SDS | +82-10-9213-1068
Lim, Youn-kyung
Professor at Department of Industrial Design, KAIST | younlim@kaist.ac.kr
Professor at Department of Industrial Design, KAIST | younlim@kaist.ac.kr
Cha, Meeyoung
Faculty at Department of Culture Technology, KAIST | meeyoungcha@kaist.ac.kr
Faculty at Department of Culture Technology, KAIST | meeyoungcha@kaist.ac.kr
Nam, Tek-jin
Professor at Graduate School of Industrial Design, KAIST | tjnam@kaist.ac.kr
Professor at Graduate School of Industrial Design, KAIST | tjnam@kaist.ac.kr
Suk, Hyeon-jeong
Professor at Department of Industrial Design, KAIST | h.j.suk@kaist.ac.kr
Professor at Department of Industrial Design, KAIST | h.j.suk@kaist.ac.kr
Kim, Myung-suk
Emeritus Professor at Graduate School of Industrial Design, KAIST | mskim@kaist.ac.kr
Emeritus Professor at Graduate School of Industrial Design, KAIST | mskim@kaist.ac.kr